Privacy Policy

App: Contacts (Phone Dialer & Calls)
Package: com.phone.dialer.contacts.calls
Last updated: September 8, 2026

This Privacy Policy explains how Contacts (“we”, “us”, or “the App”) collects, uses, stores, and shares information when you use our Android phone dialer and contacts application. We designed this notice to meet Google Play User Data policies, including clear disclosure of data collection, sharing, security, retention, and your choices.

By installing or using the App, you agree to this Privacy Policy. If you do not agree, please uninstall the App and stop using it.

1. Who we are & how to contact us

For privacy questions, data requests, or support related to this App, contact us at:

Email: gethelpzone@gmail.com

We aim to respond to reasonable privacy requests within a reasonable time.

2. What the App does

Contacts is a phone dialer and contacts manager. Core features include placing and receiving calls, viewing and editing contacts, call history, in-call controls, optional biometric call protection, notifications, floating overlays (where you grant permission), and related convenience features.

3. Information we process

We distinguish between (A) data that stays on your device to provide dialer features, and (B) limited technical / advertising / analytics data that may be processed by us or third-party SDKs when the App has network access.

A. Device data used for phone & contacts features (primarily on-device)

Depending on the permissions you grant and Android version, the App may access:

Contacts — names, phone numbers, emails, photos, and related contact fields to display, search, create, edit, merge, or delete contacts.
Call log — recent, missed, incoming, and outgoing call history to show activity and manage call records.
Phone / call state — to place, answer, reject, and manage calls as a dialer / phone app (including when set as the default phone app).
Microphone (RECORD_AUDIO) — required for voice calls and related telephony audio.
Accounts — to show contact sync sources available on the device.
Bluetooth connect — to route call audio to Bluetooth headsets/devices.
Notifications & full-screen intents — for incoming call and missed-call alerts.
Foreground service (phone call) — to keep call UI/services active during calls.
Biometric / fingerprint — only if you enable biometric protection features; biometric templates remain on the device managed by Android.
Overlay (SYSTEM_ALERT_WINDOW) — only if you enable floating notes / floating call UI.
Storage (legacy) — on older Android versions, for backup/restore or file export/import where offered.
App settings & preferences — theme, language, block lists, private contacts flags, and similar settings stored locally.

We do not sell your contacts or call logs. Contact and call-log content is used to provide dialer functionality on your device. We do not upload your full contacts or call history to our own servers as part of the core dialer experience.

B. Technical, advertising, analytics & messaging data

When the App connects to the internet, the following categories may be processed by us and/or third-party service providers:

Advertising identifiers & ad interaction data — such as Google Advertising ID (where available and permitted), IP address, device/app identifiers, approximate location derived by ad networks, ad impressions, clicks, and limited diagnostic data used to show ads and measure performance.
App analytics & crash data — app events, screen/feature usage signals, device model, OS version, app version, locale, and crash/stack traces to improve stability and product quality.
Push messaging tokens — Firebase Cloud Messaging (FCM) tokens to deliver notifications you may receive from the App.
Remote configuration — non-personal configuration values (for example ad unit settings or feature flags) fetched to operate the App.
App events for measurement — limited install/engagement and ad-revenue related events that may be shared with advertising partners (for example Meta/Facebook App Events and Google Analytics for Firebase) according to their policies and your device/ad settings.

4. Permissions and why they are needed

READ/WRITE_CONTACTS — manage your address book in the App.
READ/WRITE_CALL_LOG — show and manage call history.
CALL_PHONE / ANSWER_PHONE_CALLS / READ_PHONE_STATE / MANAGE_OWN_CALLS — place and receive calls and read call state.
RECORD_AUDIO — capture your voice during calls.
POST_NOTIFICATIONS / USE_FULL_SCREEN_INTENT / FOREGROUND_SERVICE* — call alerts and ongoing call service.
BLUETOOTH / BLUETOOTH_CONNECT — headset audio.
USE_BIOMETRIC / USE_FINGERPRINT — optional lock features.
SYSTEM_ALERT_WINDOW — optional overlays.
INTERNET / ACCESS_NETWORK_STATE — ads, analytics, messaging, updates, and online features.
VIBRATE / WAKE_LOCK / DISABLE_KEYGUARD — ringing, haptics, and call UI over lock screen where needed.

You can revoke non-essential permissions in Android Settings. Some permissions are required for dialer functionality; without them, calling or contact features may not work.

5. How we use information

Provide phone dialing, contacts management, call history, and in-call experiences.
Secure optional features (for example biometric gate) that you enable.
Show ads and measure ad performance (including ad impression/revenue reporting).
Analyze stability and usage to fix bugs and improve the App.
Deliver push notifications via FCM where applicable.
Respond to support requests you send to gethelpzone@gmail.com.
Comply with applicable law, Google Play policies, and enforce our rights.

6. Sharing of information

We may share information as follows:

Service providers / SDKs — Google (AdMob / Google Mobile Ads, Firebase Analytics, Firebase Crashlytics, Firebase Cloud Messaging, Firebase Remote Config) and Meta/Facebook (App Events / advertising measurement). These providers process data under their own privacy policies and may use advertising identifiers and device signals for ads, fraud prevention, analytics, and attribution.
Legal / safety — if required by law, regulation, legal process, or to protect users, the App, or the public.
Business transfers — if the App or related assets are transferred, information may move as part of that transaction subject to this Policy or a successor notice.

We do not sell personal information such as your contacts list or call history. Advertising partners may collect device and ad-related data as described above to provide personalized or non-personalized ads depending on region, consent, and device settings.

7. Advertising & Google Play disclosures

The App may display third-party ads (including banner, native, interstitial, and app-open formats) through Google AdMob and mediation partners. Ad networks may collect and process:

Advertising ID and other device identifiers
IP address and approximate location
Device and app information
Ad interaction and performance data

In the European Economic Area, UK, and other regions where required, consent and preference management for ads/analytics may be presented through platform or SDK consent flows (for example Google’s User Messaging Platform where configured). You can also reset or limit your advertising ID in Android Settings (Google → Ads / Privacy).

Relevant third-party policies:

When you submit the App on Google Play, the Data safety form must accurately reflect this Policy (including collection of device/advertising identifiers, app activity/analytics, crash logs, and any other declared data types, plus whether data is shared with third parties for advertising or analytics).

8. Data retention

On-device dialer data (contacts, call logs, local preferences) remains on your device until you delete it, clear app data, or uninstall the App. System contacts/call logs are controlled by Android and your account sync settings.
Analytics, crash, and ad data are retained by the respective providers according to their retention practices and our configuration.
Support emails you send to us are retained as needed to respond and for legitimate business records.

9. Data security

We use reasonable technical and organizational measures appropriate to the nature of a consumer dialer app, including reliance on Android permission systems, on-device storage for sensitive telephony content, and HTTPS for network communications by Google/Firebase/Meta SDKs. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. Your choices & rights

Revoke permissions in Android Settings.
Reset advertising ID / opt out of ads personalization where available on your device.
Disable notifications in system settings.
Clear app storage or uninstall the App to remove local app data.
Contact gethelpzone@gmail.com to request access, correction, deletion, or information about data we hold about you in our support channels, subject to applicable law.

Depending on your location (for example EEA/UK/California), you may have additional rights under GDPR, UK GDPR, CCPA/CPRA, or similar laws. We will honor verified requests as required by law.

11. Children’s privacy

The App is a general-audience phone utility and is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children for the purpose of child-directed services. If you believe a child has provided personal information to us via support email, contact us and we will take appropriate steps to delete it. The App is not intended to be used as a “Designed for Families” / child-directed experience.

12. International processing

Third-party providers (Google, Meta, and others) may process information on servers located outside your country. Where required, such transfers rely on appropriate safeguards used by those providers (for example Standard Contractual Clauses).

13. Sensitive permissions commitment (Google Play)

Consistent with Google Play policies for Phone, Contacts, Call Log, and Microphone permissions:

We only request these permissions to provide core, user-facing dialer and contacts functionality.
We do not use call log, contacts, or microphone data to sell personal information or to build unrelated advertising profiles of your contacts list.
Microphone access is used for call audio / telephony features, not for covert recording unrelated to user-initiated calling features.

14. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after an update means you accept the revised Policy. Material changes may also be highlighted in an app update or Play Store listing where appropriate.

15. Contact

If you have questions about this Privacy Policy or your data:

Support email: gethelpzone@gmail.com

Please include your app version and Android version when contacting support.